Terms & Conditions


All sales are final. Returns and modifications are not possible once your order has been placed and confirmed.


Please contact us directly for any inquiries about your order: hello@rachainsworth.com


You will receive a tracking number once your order has been shipped. Everything will be sent tracked unless it's a smaller item that you chose to have without.


All items are sent with appropriate packaging/tubes to ensure they remain in perfect condition whilst on their journey to you.


We are not responsible for any lost, stolen or damaged shipments.


IMPORTANT: Due to the current Pandemic, delivery times are taking longer than usual - especially international deliveries. 

It’s very unlikely that any orders made after the 12th of December will arrive in time for Christmas.

Please bare that in mind before making any purchases.